“ I felt very comfortable in the office, there were social distancing and sanitation protocols in place throughout the appointment. The intake staff and the optometrist were very professional and friendly. I did not spend a long time waiting for my exam to start and the exam process was thorough and completed in an efficient manner. Andrew and Dr. Chuck were great to work with.​​​​​​​”

L.D.W

“ The staff was amazing. Everyone was friendly and very helpful. They followed all the protocols very well during this pandemic. I recommend this LensCrafters to anyone. 👍🏾 ”

Joshua E.

“ I've seen a couple of different optometrists here and they were both very friendly and explained things in a way that I could understand. They also have good policies in place to prevent the spread of COVID-19.​​​​​​​”

Rachel H.

“ Very smooth visit. I came in for an appointment and was taken back on time. Everyone was very helpful in answering all my questions about my glasses.​​​​​​​”

Arnisha J.

“ The visit was nice. Great personalities. Treated with respect, hospitality, and the best part of it all....service was quick!!!​​​​​​​”

Lucky L.

“ Due to a foul-up somewhere, my appointment was never confirmed, even though I had confirmed it several times and even left a phone message. So when I got there, they told me the appointment was canceled. After I explained my situation, they told me they would fit me in right away. So I had to wait a lot longer than usual, but everyone was very nice, and I eventually got seen. This was probably due to a glitch in the computer system, perhaps also because of COVID-19 affecting their staffing. This has never happened before, but just to be sure, I will probably physically visit the office to confirm my next appointment. I really appreciate their attention to customer service in fitting me in. I have no hard feelings. Everyone was very professional and attentive to my needs.​​​​​​​”

Ellison C.

“ From the moment I walked into the facility, I was greeted with a warm welcome. My experience from that moment was up-hill. Everyone was polite and courteous. I have never experienced such exceptional customer service out if 20+years of getting my eyes examined. The optometrist was wonderful-very thorough and passionate about her craft. This place was phenomenal and I‘m definitely locked in. Key to the great work AEG!!! ”

Pettina U.

“ Everyone was very pleasant and professional. I appreciated that they had protocols in place to minimize any COVID-19 risks.​​​​​​​​​​​​​​”

Marilyn S.

“ Great customer service and wonderful doctor. Very good with the COVID protocol.”

Sally O.

“ Everyone was lovely!! It was very calm and quiet because I was the only customer there. I was confused at first because they had mixed up my information, I guess at some point someone accidentally added someone else's phone number on my account so they had my info wrong but that wasn't a problem, it was easily fixed. Every person I saw and spoke to were very polite and nice, the doctor was wonderful and examined everything step by step and made sure to answer any questions I might have. Love this place!​​​​​​​”

Colleen B.

“ First of all this visit was great from start to finish. The tech who took my info was really good at capturing what he needed from each machine. I say this because my eyes are a bit temperamental, but it was seen less and even if he messed up I couldn’t tell. Then my Optometrist was beyond knowledgeable and helpful. I remember my last visit with a different doctor that doctor was a bit robotic. My optometrist today was beyond fluid with her responses and was able to add exactly what I needed to do for my eye care. I didn’t even need a strong prescription yet she able to still provide me tools and advice on how to further take better care of my eyes​​​​​​​”

Jarrell S.

“ Excellent customer service!!!! Love how they make sure to practice the safety guidelines due to the virus. My exam was very detailed and informative and I salute each staff member for EXCELLENT SERVICE​​​​​​​”

Cynthia S.

“ Have been going there for more than 15 years. Always courtesy and going above and beyond to help. Never over sell anything I don't need. Everyone is genuine towards customer. A very nice group of people, honest business.​​​​​​​​​​​​​​​​​​​​​”

Raymond A.

“ Always a great experience. Been going here for years. The staff is always super kind and helpful!​​​​​​​”

Tyler S.

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“ Everyone gave Outstanding customer service!!! Best experience, a very pleasant environment. Natasha Mumford was Awesome!!​​​​​​​​​​​​​​”

Suzette W.